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Experienced Call Center Representative

Tenco Construction is looking for a call center representative seeking to be a part of a growing industry. Come join our team of professionals where we offer home owners the opportunity to make their home Energy Efficient. Earn a solid income, work for one of the fastest growing companies in the industry. Jump on board NOW! Make money while making a positive impact on Energy Efficient products that help home owners save money.


Requirements:

  • Billingual: Spanish
  • Prior Call Center Management Experience 
  • Applicants must be 18 years or older.
  • Must have knowledge of energy efficient products. Ex: Windows, Doors, Patio Cover, Roofing, Exterior Coating, House Fans, Air Condition & Heating, etc.. 


Compensation: 

  • $10.50-$15/hour 
  • Bonus Based 
  • Annual Bonuses
  • Paid Training


Duties and Responsibilities:

  • Ensure that staff members provide superior customer service 
  • Answering a high volume of incoming business to consumer calls, emails, and chats from customers 
  • Regulate manager responsibilities in a timely manner.
  • Handle homeowners questions and objections
  • Obtain homeowners information.
  • Receive appointments over the phone
  • Input appointment details 
  • Confirm appointments 
  • Quality control phone calls
  • Inbound calls from potential customers


Skills and Qualifications

  • Knowledge of sales and marketing principles and strategies
  • Proficiency in relevant computer applications


Key Competencies:

  • Communication skills 
  • Information gathering & management 
  • Persuasiveness Adaptability
  • Initiative Tenacious
  • Resilient Stress tolerance
  • High energy level Self-Motivation


Working with Tenco:

  • Fun working environment
  • A+ with the BBB
  • Industries best training 
  • Ongoing support
  • Advancement opportunities
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